CRM Hosting, Management & Automations For Dubai And UAE Businesses
Review Boost UAE provides a ready-to-use CRM that we host, set up and manage for you, then build custom CRM workflows and automations around how your business actually wins customers. Already have a CRM? We can connect to it instead. Available across the UAE and for businesses in the UK, Australia and the USA.
Leads Are Coming In From Everywhere. Where Do They Go?
Most local businesses we speak to have enquiries arriving by WhatsApp, phone, website form, Instagram, Facebook and email, and none of it ends up in one place. Follow-up depends on someone remembering. Quotes go unanswered, appointments get missed and happy customers are never asked for a review.
A properly set-up CRM fixes that. Every enquiry becomes a contact with its full history, every opportunity sits in a pipeline you can see, and the routine messages send themselves.
- One place for every lead, conversation and customer
- Automatic replies and follow-ups, so no enquiry goes cold
- A clear view of what is in your pipeline and what it is worth
- Hosted and managed by us, so there is nothing to install or maintain
Everything Your CRM Can Do
The CRM we provide is an all-in-one sales and customer platform. We switch on the parts your business needs and set them up for you.
Contacts & Customer History
Every customer's details, messages, calls, notes, appointments, payments and tags on one record, searchable in seconds.
Sales Pipelines
Drag-and-drop pipelines for enquiries, quotes, bookings or projects, with deal values so you can see what is coming.
One Inbox For Every Channel
WhatsApp, SMS, email, website chat, Facebook and Instagram messages answered from a single inbox by your whole team.
Calendars & Online Booking
Booking pages that sync with Google or Outlook calendars, with automatic confirmations and reminders.
Forms, Surveys & Lead Capture
Website forms and surveys that drop straight into the CRM, tagged by service, source and campaign.
Email, SMS & WhatsApp Campaigns
Send offers, updates and reminders to the right group of customers, with opt-outs handled automatically.
Google Review Automation
Review requests sent automatically when a job is marked complete, plus alerts and replies for new reviews.
Invoices & Payments
Quotes, invoices and payment links through Stripe, recorded against the customer and the deal.
Calls & Missed-Call Text-Back
Business phone numbers with call tracking, recordings and an instant text when a call is missed.
AI Assistants
Optional AI chat, WhatsApp AI and an AI receptionist that answer questions, qualify leads and book appointments.
Reports & Dashboards
Lead sources, pipeline value, appointments, reviews and campaign results on one dashboard.
Mobile App
Reply to customers, check the pipeline and get new-lead alerts from your phone on iOS and Android.
Cloud CRM Hosting, Nothing To Install
Our CRM hosting means your system runs in the cloud on our account and is ready the day we hand it over. There are no servers, licences or updates for you to manage. Your team logs in from any browser or the mobile app.
- Secure, HTTPS-only access from anywhere
- Individual logins for each team member, with permissions you control
- Two-step login verification available for every user
- Platform updates and new features applied for you
- Your data stays yours: you can export your contacts at any time
Ongoing CRM Management By Our Team
A CRM only helps if it is kept tidy and used. With CRM management, our team looks after the system so you don't have to become an administrator.
- Users, pipelines, tags, custom fields and templates set up and maintained
- Contact imports and clean-up from spreadsheets or your old system
- Changes made when your services, prices or team change
- Team training, plus short how-to guides for everyday tasks
- Regular checks that automations are running and messages are delivering
Custom CRM Workflows Built Around Your Business Goals
Every business wins customers differently, so we don't hand you a template. We start with your goals (more booked appointments, faster quote follow-up, more repeat customers or more Google reviews) and build CRM workflows and automations that do the routine work for you.
Instant Reply To Every New Enquiry
A new form, call or message triggers a WhatsApp or SMS reply within seconds, alerts the right team member and creates a follow-up task.
Quote Follow-Up That Never Forgets
When a quote is sent, the CRM follows up after two days, five days and a week, and stops the moment the customer replies or pays.
Reminders And No-Show Recovery
Confirmations and reminders by WhatsApp, SMS or email, plus an automatic rebooking message if someone misses their slot.
Google Review Automation After Every Job
Move a customer to "Completed" and the review request goes out on its own, with a gentle reminder if they haven't left one.
Reactivation And Renewal Campaigns
Reach past customers when a service is due, a contract renews or a seasonal offer starts, without anyone building a list by hand.
Pipeline Stages That Update Themselves
Deals move forward when a booking is made, an invoice is paid or a form is signed, so your pipeline always reflects reality.
Need something more specific, like routing leads by area, language or service, or notifying a supplier when a job is booked? We design custom workflows to your exact process.
Connected To The Tools You Already Use
CRM connectivity is what turns separate tools into one system. We connect your CRM to your website, messaging channels, calendars and payment tools, so information flows in automatically instead of being typed in twice.
- Website forms, chat and booking pages
- WhatsApp Business, SMS and email
- Facebook and Instagram messages and lead forms
- Google and Outlook calendars
- Stripe payments and invoices
- Thousands of other apps through webhooks, Zapier or an API, where the other app supports it
Keep Your CRM. We'll Connect To It
If your team already works in another CRM, such as HubSpot, Zoho or Salesforce, you don't have to switch. We can connect our Google review automation, WhatsApp business automation and lead capture to your existing system so new contacts and updates land where your team already works.
What can be connected depends on your CRM's plan and its integration options. We check this on the free call before quoting.
From First Call To A CRM That Runs Itself
Free Discovery Call
We learn how enquiries arrive today, where they get lost and what you want to improve.
We Map Your Process
Pipelines, messages and automations planned around your goals and agreed with you before we build.
Build, Import & Connect
We set up the CRM, import your contacts and connect your website, WhatsApp, calendar and payments.
Train & Manage
Your team gets trained, then we keep managing and improving the system as your business grows.
Built For Service Businesses With Local Customers
Our CRM service suits businesses that take enquiries, book appointments or send quotes, including clinics, salons and spas, contractors and home services, real estate agents, consultants, training providers and professional firms in Dubai, Abu Dhabi, Sharjah and the wider UAE. It works in English and Arabic, and pairs with our website design and Google review automation so every lead your website and reviews bring in is captured and followed up.
Pricing: CRM lead capture and a basic booking calendar are already included with Website Growth and Integrated Growth. A fully hosted and managed CRM with custom workflows is quoted to your needs (number of users, channels and automations), after a free call. See package pricing.
CRM Hosting And Automation: Common Questions
What does CRM hosting mean?
We provide the CRM software and run it in the cloud for you. You don't buy licences, install anything or manage servers. Your team simply logs in from a browser or the mobile app.
What is included in CRM management?
We set up and maintain your pipelines, users, tags, templates and automations, import and clean your contacts, train your team and make changes when your business changes.
Can you build CRM workflows for my specific business?
Yes. We design custom CRM workflows and automations around your goals and process, from instant lead replies and quote follow-ups to appointment reminders, review requests and reactivation campaigns.
Can you connect to the CRM I already use?
Often, yes. We can connect lead capture, Google review automation and WhatsApp business automation to CRMs such as HubSpot, Zoho or Salesforce through their integrations, webhooks or API. We confirm what is possible before you commit.
Which CRM platform do you use?
We build on GoHighLevel, an established all-in-one CRM and marketing platform used by agencies worldwide, configured and branded for your business.
Does the CRM work with WhatsApp?
Yes. WhatsApp conversations can sit in the same inbox as SMS, email and social messages, and can be used in automations. WhatsApp Business setup needs a compatible business number and Meta verification. See our WhatsApp business automation page for the requirements.
Can I move my existing contacts across?
Yes. We import contacts from spreadsheets or your previous system, and tidy duplicates and missing details as part of setup.
Put Every Lead In One Place, And Let The Follow-Up Run Itself
Tell us how enquiries reach you today and we'll show you what a hosted, managed CRM with custom automations would look like for your business.
Book a Free CRM Call Get In Touch